Job Description SummaryThe role is responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare DXR (mammography/xray) products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities and congresses.

Job Description

Key responsibilities include:

· Provide technical and clinical information to customer by demonstrating the full range of DXR product features and benefits.

· Develop, coordinate and deliver product training to customers on software and applications of the GE Healthcare DXR portfolio of scanners and post-processing workstation.

· Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.

· Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.

· Use product knowledge to assist commercial and marketing teams in developing sales tools.

· Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

Required Qualifications:

· Qualified radiographer or Master’s Degree in Radiography / Medical Physics / Biomedical Engineer or related with experience working clinically within DXR

· Easy to establish relationship with people, open and flexible to work outside of the office

· Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

· Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

· Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes

· Team oriented with a customer satisfaction mindset

· Ability to multi-task effectively and manage multiple priorities at one time

· Strong presentation skills (public speaking and lecture experience desired)

· Proficiency in effective communication using the local language

· Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually)

· Valid driving license

· Fluent in English

· Computer skills

Preferred Qualifications:

· Technical background on GE Healthcare technology physics, medical etc. Basic clinical/medical background is also requested.

· Three or more years of demonstrated clinical scanning skills in DXR modality

Additional Information

Relocation Assistance Provided: No