Job Summary and Responsibilities

ICU RN, Emergency Room RN or Level One Trauma RN experience strongly preferred.

Job Summary:

The Patient Logistics Clinical Coordinator, also known as the Patient Logistics Supervisor, supervises the transfer center and patient placement activities for CommonSpirit Health. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN Clinical Coordinator collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.

Accountabilities:

Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithmsHolds other Patient Logistics staff accountable to the established standardsAccurate and timely distribution of daily reportingParticipate in Patient Logistics growth and improvementSupport program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programsManage Transfer Center calls in accordance with the established work aids and algorithms and support staff in learning and upholding these work processesProvide supervisory support to Patient Logistics RN, PLC and other staff as neededAbility to function and lead independently with self-initiative and disciplineOther duties as assigned to meet the program and corporate needs

Proficient in Patient Logistics RN role:

Performs when necessary:

Collect objective/subjective data for effective and appropriate transfers of patients Determine facility designation based on diagnoses, planned procedure and level of care requirements Maintain constant communication with both internal and external sources of information concerning patient transfersUtilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient’s condition, utilization of available beds. Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patients Evaluate effectiveness of patient transfer in collaboration with CommonSpirit Health facility Make judgments, decisions and modify patient transfer priorities based on evaluationPerform legible, timely, concise and accurate documentation according to policies and procedures Proficient and competent with computerized documentationAccept responsibility and accountability for own decisions and behaviors Recognize , accept and cooperate with direction from facility leadershipParticipate in orientation of new staff Serve as resource to staff from other hospitals and vendorsContinue education by attending non-mandatory education offerings specific to area of practice Maintain awareness of issues related to nursing professionProvide measurable written goals appropriate to level of experience during annual appraisal process Demonstrate effort to achieve pre-set goals throughout the yearMaintain a safe working environment by utilizing appropriate resources, protocols, procedures, and communication to appropriate personnelApply safety precautions and principles to patient care, including all National Patient Safety Goals Communicate clearly and effectively using proper communication etiquette Use medical terminology accurately Include reporting abnormalities or change in patient condition to appropriate personnel in a timely mannerParticipate in service line growth and CommonSpirit quality initiatives Include patient satisfaction and core measures

Job Requirements

Minimum Qualifications:

Current California RN license

Proven proficiency with all Microsoft Office applications

Familiarity with TeleTracking, Cerner and Midas

Excellent verbal and electronic communication stills, including professional telephone and email etiquette

RN with 3-years of clinical experience, one to include acute hospital

Must have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers

Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment

Ability to multi-task and prioritize

Detail oriented

Excellent organizational and communication skills and ability to meet timeframes

Ability to learn quickly and retain complex information

Travel as neededAbility to lift a minimum of 20 pounds

Preferred Qualifications:

Progressive responsibilities leading up to or including supervisory role highly preferredExperience in Utilization Management, Case Management or Care Coordination, Managed Care is preferredWhere You'll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.