Overview:
The Site Project Manager is responsible for local site-specific Post Go-Live Electronic Health Record (EHR) Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support;  advising the client on expectations in a consultative role; and managing client communication.

Roles and Responsibilities
•    Manage all communication and relationships between the site and the Oracle Health Readiness Team
•    Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live
•    Present content and drive execution of the Readiness Support Methodology at a local level
•    Own coordination of the Event Driven methodology with internal and external stakeholders for specified site(s)
•    Work closely with internal Engagement Management Team on Deployment schedules and events
•    Coordinate and manage all site call and event execution
•    Responsible for tracking the timeline for IMS Updates to the VISN PM
•    Responsible for tracking the timeline of PGL events for the MPR to report back to VISN PM
•    Responsible for tracking and management of the Readiness Checklist
•    Participate in internal scrums with Site Readiness counterparts
•    Manage all site-specific risks and report back through internal Site Readiness scrums

Recommended Qualifications for Site Project Manager
Education & Experience
•    Bachelor’s degree in healthcare administration, nursing, health informatics, business, or a related field (required)
•    Master’s degree in health informatics, public health, business administration (MBA), or project management (preferred)
•    5+ years of experience in healthcare IT, clinical informatics, or EHR implementation/project management (required)
•    Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred)
•    Prior experience working in a hospital, healthcare system, or VA environment (preferred)
•    Hands-on experience with Oracle Health/Cerner solutions, including design, build, implementation, troubleshooting, and optimization (required)
 

Certifications (Preferred but Not Required)
•    PMP (Project Management Professional) – if responsible for large-scale project planning
•    Certified Professional in Healthcare Information and Management Systems (CPHIMS) – validates informatics expertise
•    Lean Six Sigma (Green Belt or higher) – if involved in process improvement
•    Change Management Certification (e.g., Prosci) – beneficial for driving EHR adoption
 

Core Skills & Competencies
Project Management & Execution
•    Experience leading site-specific readiness projects related to EHR implementation and transition
•    Ability to track deliverables and align them with Post Go-Live (PGL) eadiness milestones
•    Strong understanding of Event-Driven Methodology (EDM) and transition frameworks
•    Ability to assess current-state processes and provide strategic recommendations for future-state improvements
      Oracle Health/Cerner Solutions Expertise
•    Experience designing, configuring, and implementing Oracle Health/Cerner solutions, including clinical and operational workflows
•    Ability to troubleshoot and resolve EHR-related issues, collaborating with IT and clinical staff
•    Familiarity with Millennium architecture, PowerChart, Orders, and other Oracle Health/Cerner applications
•    Understanding of system testing, validation, and optimization to enhance user adoption and system performance
      Healthcare & Informatics Expertise
•    Deep understanding of clinical workflows, informatics principles, and site readiness requirements
•    Knowledge of VA and Oracle Health (Cerner) policies, contract, EHR governance, and post-go-live expectations
•    Familiarity with EHR data governance, reporting, and compliance (HIPAA, HITECH, etc.)
      
      Stakeholder Engagement & Communication
•    Experience engaging with local site informatics teams, leadership, and Oracle Health workstreams
•    Ability to facilitate collaborative problem-solving between technical, clinical, and operational teams
•    Strong verbal and written communication skills for presenting readiness updates and reports
•    Ability to work across multiple internal and external teams, ensuring alignment and shared objectives
•    Professional presence with the ability to foster a culture of change and adaptability
     Adaptability & Independent Work
•    Agile and flexible in dynamic environments, able to adjust priorities as needed
•    Ability to work independently with minimal instruction, making informed decisions and driving initiatives forward
•    Comfortable managing ambiguity and navigating complex challenges with a solution-oriented mindset
•    Positive attitude and commitment to fostering collaboration and continuous improvement
    Technical & Analytical Skills
•    Proficiency in Microsoft Project, Smartsheet, Jira, Confluence, or similar project tracking tools
•    Ability to interpret EHR performance metrics and readiness indicators to drive decision-making
•    Familiarity with change request tracking, ticketing systems, and ITIL service management processes (preferred)
•    Strong attention to detail with the ability to proofread and edit content to ensure high-quality deliverables