Australia
1 day ago
Clinical Auditor

Changing Lives, Transforming Careers

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon: 

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. 

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

The Role

The Clinical Auditor is responsible for ensuring that the organization maintains high standards of compliance and quality within its clinical operations. This role involves conducting various types of audits, providing advice and communication, performing administrative duties, engaging in self-audit activities, participating in training, and attending relevant meetings.

Key Responsibilities

Conducting various types of audits, including regular, CHA, and AEA audits. Auditing files, clinicians, and conducting remediation checks. Performing targeted Claims checks on a monthly basis. Engaging in audit activities and preparing for each audit.  Preparing for and conducting self-audit activities. Engaging in clinical and professional development and training the trainer sessions. Attending meetings with field and management staff, external stakeholders, and participating in clinical compliance huddles. Consulting with the compliance team and attending Amplifon-specific meetings. Responding to phone calls and emails from the field,management and back office. Liaising and engaging with HSP, including responding to challenges and conducting HSP audits. Updating procedures and policies and preparing resources for the field. Setting up the audit plan for the year and supporting professional registration for HR. Developing and implementing compliance programs addressing key areas such as billing, coding, patient privacy, and fraud prevention. Investigating compliance issues, identifying root causes, and recommending corrective actions. Developing and implementing disciplinary action plans to address recurring compliance issues. Monitoring and enforcing compliance with all applicable laws, regulations, and internal policies through audits, investigations, and corrective actions. Developing and maintaining clinical quality systems consistently across the organization. Overseeing national clinical policies and procedures within the document control process. Creating and implementing strategies for managing clinical risks and enhancing care quality. Supporting and mentoring staff on quality improvement tools and methods, and providing training to ensure all employees understand their compliance obligations. Monitoring HR processes and validating compliance with accreditation requirements. Reporting on quality system performance, ensuring alignment with standards and stakeholder needs. Coordinating compliance efforts with other departments to ensure integration of compliance requirements into all aspects of the business.

Skills Required 

Strong understanding of relevant laws, regulations, and industry standards. Experience in developing and implementing compliance programs. Excellent investigative and problem-solving skills. Ability to develop and implement corrective action plans. Strong communication and training skills. Experience in monitoring and enforcing compliance through audits and investigations. Ability to develop and maintain clinical quality systems. Strong organizational and coordination skills.

What's in it for you?

Competitive remuneration with performance bonus and full maintained company vehicle A day off to celebrate your Birthday! Yearly flu vaccinations Amplifon training, career, and learning development opportunities  Free access to our Employee Assistance Program Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends  Discounted Private Health Insurance and other benefits and products  International career opportunities within Amplifon globally

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel. 

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

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