As a Clinical Application Specialist, you will help healthcare professionals unlock the full potential of Philips Ultrasound systems in the Cardiology segment. By training and supporting users across Belgium (with a focus on Wallonia), you will ensure they can deliver the best possible care to their patients.
Your role
Demonstrating Philips Ultrasound systems at customer sites, events and seminars, to help customers to understand the advantages of Philips Ultrasound equipment and solutions in their daily operation and workflows.
Performing after sales installation training and education, to maximize customer awareness and understanding of their (new) Philips Ultrasound systems;
Work closely with the Account Manager on lead generation by understanding the customer needs to maximize sales and customer satisfaction;
Maintain customer relationships and monitoring the use of Philips installed base, by regular contact with the users, in order to improve the workflow and maximize customer satisfaction;
Developing and executing educational program for the users, in order to maximize the knowledge of the user with regard to the operation of the system and choice of functions in light of the specific clinical applications;
Cooperating with support department and effectively manage demo equipment;
Cooperating with product management for feedback on products;
Providing customer feedback using the Philips customer feedback process.
You're the right fit if:
A clinical background in Cardiology; experience in Ultrasound is a strong asset.
Excellent communication, presentation, and organizational skills.
The ability to work both independently and as part of a team.
Solid knowledge or proven experience with hospital and healthcare structures.
Fluency in French and English, both spoken and written.
How we work together
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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