Clinical Adoption Leader
The Clinical Adoption Leader is responsible to develop and deploy a Service Delivery Strategy increasing customer NPS and quality and decreasing lead time. The leader will achieve operational excellence, efficiency, availability, Serviceability, quality and develop long-term plans to support business expectations by building a strong global delivery program. The primary goal will be to ensure the timely and efficient delivery of high-quality software solutions that meet the unique needs and regulatory requirements of hospitals and healthcare organizations.
Your role:
Develops and drives software delivery strategy, aligned with Business Unit Strategic Plan, creating high customer satisfaction.Drives software operational excellence, delivery & service profitability, and continuous improvement throughout the O2C processes in the business unit.Collaborate with stakeholders, including hospital administrators, healthcare professionals, and IT teams, to understand their requirements and translate them into effective software solutionsPlan, coordinate, and prioritize software development projects, ensuring that resources are allocated appropriately and that project timelines are met.Develops long term planning that supports business expectations on margin including reducing/eliminating physical intervention, automating entitlement management & clean install base w/ digital updates.Responsible for SW monetization roadmap for business unitResponsible for quality and lowering costs, including strategies for license & entitlement management, monetizing software & software features, selling services based on software usageSupport the overall business strategy creation and operational execution of Service Delivery business across BUResponsible for License and deployment modelsGoverns the use of reference architecture in the domain.You're the right fit if:
10+ years of progressive experience within Software Engineering/ DevOps, including experience in delivery leadershipExperience in business model innovation and install base management10+ years of Customer Relationship Management8+ years of experience with cloud-based technologies, data integration, and interoperability in healthcare environments is a plus.10+ years of Healthcare industry experience preferredHealthcare delivery experience highly desirable.You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a Field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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The pay ranges for this position are:
$173,138,000 to $277,020 (AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV)$182,250 to $291,600 (AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY)$191,363 to $306,180 (AK, DE, MD, NY, RI, or WA)$204,120 to $326,592 (CA, CT, DC, MA, or NJ)The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.