Additional Information About the Role BJC is searching for a Clinic Services Representative for our GI/Endoscopy group and Barnes Jewish Hospital. The CSR will schedule appointments and transfer calls when needed. Monday - Friday day hours. This position will need to be on-site for at least 8 weeks. Hybrid opportunity after training. Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience