Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Attention to Detail: Able to accurately perform the assigned work without error. Expected to understand patient health insurance providers and scheduling protocol for physicians and APNs.Coordinates multiple schedulesSchedules all new patient referrals and mails out appropriate paperworkMulti-tasking: Able to work through large volume reports, communicate to hospital staff, clinic staff and patients, and assist with answering the phone or helping a patient in the office while maintaining accuracy and complete tasks. Able to schedule clinic appointments per protocol for different physician and departments.Reasoning Abilities: Exhibits ability to think through the scheduling process and appropriately schedule hospital and clinic procedures/appointments. Understands where to direct patient questions when answering the phone and can successfully hand off to other team members when appropriate. Identifies problems and presents to Supervisor if unable to resolve.Teamwork Orientation: Works cooperatively & collaboratively with others toward the accomplishment of shared goals.
Job Requirements

Required

High School Graduate orHigh School GED

Preferred

1 year experience in medical office Where You'll Work

CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4500 coworkers, 1000 medical staff and 500 volunteers we consistently receive praise for care advancements. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. CHI St. Vincent provides you with the same level of care you provide to others. We care about our team member well-being and offer benefits that complement and support your work/life balance.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.