Job Summary and Responsibilities

As our Clinic Receptionist at CHI St. Joseph's Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, you’ll be a vital part of our office team, supporting our clinic manager and keeping things running smoothly. You'll support the Primary Care, Ortho and Surgery Clinics.  Your success in this role stems from your ability to be kind and personable, while still maintaining your work output. You will be answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties.

You'll do a lot of work in various Google programs: Docs, Sheets, Drive, and Calendar, to name a few. You'll also handle sensitive information, so you know that confidentiality is a must. And while our environment can get very busy at times, you'll stay calm and work through it, knowing the whole team is here to help if you have an issue. 

What you'll do...

Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.Answer phone calls and direct them appropriately.Schedule appointments according to office guidelines.Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.Prepare charts for patient appointments making sure all necessary information is complete.
Job Requirements
High Diploma, GED or equivalent. Current or recent administrative assistant, receptionist, registration and/or scheduling experience in a clinical practice required. Medical secretary or medical assistant education or experience preferred. 

Where You'll Work

CHI St. Joseph’s Health of Park Rapids, part of CommonSpirit Health, is an award-winning, 25-bed critical access hospital located in the heart of lake country. Fully accredited by The Joint Commission, we offer a full range of services including 24/7/365 Emergency Department and Level IV Trauma Center, hospitalist program, testing, surgery, orthopedics, rehabilitation, and more so that you can experience better health. 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.