Omaha, NE, 68182, USA
4 days ago
Clinic Receptionist
**Responsibilities** The Clinic Receptionist is under the direction of the clinic manager/administrator. The Clinic Receptionist performs a variety of business office and reception duties accurately and with minimal supervision. These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties. Essential Function + Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. + Answer phone calls and direct them appropriately. + Schedule appointments according to office guidelines. + Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. + Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. + Prepare charts for patient appointments making sure all necessary information is complete. + Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments. + Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records. + Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment. + Follow up with patients regarding the No Show Guidelines and send out appropriate communications. + Manage the flow of interdepartmental, outgoing, and incoming mail. + Support office supply ordering and inventory procedures as needed. + Notify appropriate clinical staff of each patient’s arrival and assure that patients are informed of any appointment delays + Perform cash drawer reconciliation. **Qualifications** Education / Accreditation / Licensure (required & preferred): + NA Experience (required and preferred): + 0 – 1 year healthcare experience required **Overview** From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours. **Pay Range** $15.00 - $20.33 /hour We are an equal opportunity/affirmative action employer.
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