Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development.

You Will:

Advocate for our client's technology needs. Participate in multiple service, platform or project teams as a subject matter expert. Be an application administrator or backup for multiple services. Provide advanced level support for several technologies. Work onsite with the possibility for periodic remote days as coverage allows. Perform additional responsibilities as required. The focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions. You may be required on call and working evening, weekend and/or holiday hours, as needed.