Client Service Representative (CSR) – Join Our Friendly Team!

Location: Oak Pointe Veterinary Care

Oak Pointe Veterinary Care, a full-service companion and exotic pet hospital, is looking for a friendly and organized Client Service Representative (CSR) to join our team! If you love working with people and animals, this is the perfect opportunity to grow in a rewarding environment.

What You’ll Do:

Greet clients with a warm, professional attitude and provide exceptional customer service Schedule appointments, manage phone calls, and assist with client check-in/check-out Process invoices, payments, and maintain accurate client records Assist with administrative tasks to keep the hospital running smoothly Help create a welcoming, positive atmosphere for clients and their pets

What We’re Looking For:

Customer service or relevant experience is required (veterinary experience is a plus but not mandatory) Strong communication and organizational skills Ability to multi-task in a fast-paced environment Passion for animals and providing excellent client care

Why Oak Pointe?

Experienced, Supportive Team – Our Hospital Manager has been with us since opening in 1995, and many of our team members have been here for years. Great Work-Life Balance – Flexible scheduling, no evenings or on-call shifts Rotating half-day Saturdays Competitive Pay & Benefits – Hourly rate based on experience Full benefits package (health, dental, vision) Pet care discounts Uniforms provided Monday–Thursday; fun, patterned scrubs encouraged on Fridays & Saturdays! Team-building activities, staff celebrations, and a welcoming culture

If you have strong customer service skills and want to be part of a friendly, animal-loving team, apply today!