Job Title: Client Service Representative (CSR) Location: Eagleview Veterinary Hospital – Squamish, BC Schedule: Part-time (3 days per week, 9.5-hour shifts).
Must be available for evening shifts until 8:00 PM.   About Us Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors.   The Role We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets.   Schedule Details Averaging around 3 shifts per week 9.5 hours per shift Rotating schedule that includes evenings until 8:00 PM Ideal for someone seeking consistent part-time hours with full workdays   Key Responsibilities Greet clients and their pets warmly and professionally Answer phones, respond to email inquiries, and schedule appointments Manage patient records and maintain accurate information Process payments and handle invoicing Support the veterinary team with administrative tasks Maintain a clean and organized reception area & consultation rooms Provide compassionate support during routine and urgent visits   What We’re Looking For Excellent customer service and communication skills Strong organizational and multitasking abilities Calm, compassionate, and professional demeanor Ability to work efficiently in a busy environment Comfortable with computers and scheduling systems Previous reception, customer service, or veterinary experience is an asset (training provided for the right candidate) A genuine love for animals and their people   What We Offer Consistent part-time schedule with full-length shifts Supportive and positive team culture Competitive wages based on experience Staff discounts on veterinary services and products Opportunities for learning and growth   How to Apply Please send your resume and a brief cover letter to: Caitlyn.Palmer@nva.com Subject line: Client Service Representative Application   Join Eagleview Veterinary Hospital and help make a difference for pets and their families in the Squamish community.