About Us:
Clinton Parkway Animal Hospital is a well-established, AAHA-accredited general practice offering both wellness and urgent care services in the heart of Lawrence, Kansas. We’re passionate about providing exceptional care to pets and their families, and we take pride in fostering a positive, collaborative, and supportive work environment. Our hospital is equipped with modern diagnostic tools including a new ultrasound machine, dental X-ray, and a full surgery suite.

We’re looking for a friendly, organized, and detail-oriented Client Service Representative (CSR) to join our front desk team full-time. If you thrive in a fast-paced environment and love animals and people alike, we’d love to hear from you!

Key Responsibilities:

Greet clients and patients with warmth and professionalism

Answer phones, schedule appointments, and manage reminders using eVet practice management software

Check in and discharge patients, ensuring all paperwork and payments are complete

Collect and accurately enter patient histories and client information

Handle financial transactions and invoicing

Collaborate with veterinary technicians, assistants, and doctors to ensure smooth client flow

Maintain a clean and organized front desk and lobby area

Educate clients on hospital services, preventive care, and products

Assist with client communication through phone, text, and our Happy Healthy Pets app

Uphold our hospital’s standards of care and service with empathy and integrity

Schedule & Compensation:

Full-time, including some Saturdays

Competitive pay based on experience

Benefits include health insurance, paid time off, employee pet discounts, uniform allowance, and 401(k) with match

Why Join Us?
At Clinton Parkway Animal Hospital, you’ll work with a compassionate and talented team that’s committed to innovation, best medicine, and a healthy work-life balance. We believe our client service team is the heart of the hospital and the first impression that sets the tone for every pet visit.