Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

The Client Services Project Manager I at Thermo Fisher Scientific Inc. presents an outstanding chance to excel in a dynamic project management role. You will be instrumental in delivering impeccable service to our clients, ensuring world-class project execution and client happiness. Your ambition and collaboration will drive the success of various projects, leaving a significant impact in the scientific community.

Key Responsibilities:

Collaborate with internal teams to establish project objectives and ensure outstanding study resultsEstablish and maintain study filing systems and accurate records, adhering to quality management systemsCollaborate with Project Managers to ensure timely execution of project activities, meeting both customer and study requirementsCoordinate and communicate all relevant activities to ensure that services and products are ready as required by the customerUse project planning tools to supervise achievements and critical activities, ensuring seamless project deliveryBuild and support operational documentation, including GMP operational documentation, bill of materials, and billing packagesProvide backup support to the Project Team, ensuring consistent project progressCollect information on study design, including label texts, packaging materials, label translation, batch documentation, logistics coordination, and GMP instructionsApply GXP principles in all areas of responsibility

As Shown By:

General understanding of project plans and timeline management with a consistent track record for successful task deliveryUnderstanding of inventory and billing principles, documentation practices, and report generation.Ability to identify project challenges and collaborate with team members or management for effective resolutionExperience in supporting senior Project Managers in planning and coordinating functional team activities, timelines, and results

Client Relationship Management

Maintain a comprehensive understanding of Thermo Fisher's solutions portfolio and industry strategyCollaborate on special projects, reports, and meeting preparations, including agenda generation, scenario planning, and timeline monitoring

Technical Knowledge

Perform basic data analysis functions with assistance from senior team members as required to ensure successful project results and customer satisfactionEfficiently record and supervise project data in different systems, maintaining accountability for data accuracy, reporting, and timeliness

Project Management Leadership

Seek mentorship and guidance to improve project management skillsCommunicate information timely, understand boundaries, respect differences, and address challenging situations appropriately

Key Requirements:

Education: Commercial apprenticeship or equivalentYears of Experience: 1+ year of experience in project coordination, documentation and/or administration (preferably Pharmaceutical Industry)Fluent English, German beneficial