You are a strategic thinker passionate about driving solutions in Client Services. You have found the right team.

 

As a Client Services Associate in the Prime Prematching team, you will support unmatched or failed trades for clients trading across markets. You will ensure efficient execution of Pre-matching and Fails management activities while collaborating with various internal and external counterparts. Your role involves maintaining stringent controls in daily trade matching activities across diverse markets.
 

Job responsibilities:

Process all BAU related activities (Pre-matching) in accordance with agreed SLA.Agree on all PO’s with counterparties in a timely manner.Follow up on all high-value trades thoroughly and escalate appropriately.Prioritize trades while considering CSDR penalties.Prepare client-specific reports and distribute them among key stakeholders.Escalate any exceptions involving deviation from SOPs or inability to process work within stipulated Turnaround Time to Functional Leads/Managers/VP immediately upon identification.Collaborate with Middle offices to increase STP rate for clients.

Required qualifications, skills and capabilities:

Banking experience of 7 years.At least 2 years’ experience in Pre-matching, Settlements, and Fails management.Excellent communication skills, both written and verbal.Strong control mindset.

Preferred qualifications, skills and capabilities:

Ability to coordinate and collaborate with stakeholders across the globe.Deliver strategic solutions for the client.Act as the SME within the team and provide guidance and training to FTCs.Perform root cause analyses on new/recurring issues or control gaps.t.