Client Services Advocate 2025-01905
State of Wyoming
Client Services Advocate 2025-01905
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Client Services Advocate 2025-01905
Salary
$24.78 Hourly
Location
Casper, WY
Job Type
Permanent Full-time
Job Number
2025-01905
Department
Military Department
Division
Military Department
Opening Date
07/29/2025
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
SOVS07
+ Description
+ Benefits
+ Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Counsels, advises, and assists Veterans and their dependents regarding their eligibility in obtaining benefits and entitlements provided for them by state and federal laws.
Human Resource Contact: Molly Skala /molly.skala@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.
+ Advises Veterans and their dependents of their eligibility for entitlements under various Veterans benefits acts and other relevant legislation.
+ Investigates and conducts interviews, assists in the preparation and follow-up of the applications for state and federal benefits, reviews and files claims for veterans' benefits, and follows MOU actions with Veterans Service Organizations and other state agencies for referral of inquiries, claims, and actions.
+ Conducts public relations by disseminating general information for the outreach program through development and participation in radio broadcasts, newspaper releases, and public speaking engagements and events to interested groups.
+ Attends meetings and other activities of Veterans Service Organizations as assigned, and discusses the efforts of the Wyoming Veterans Commission.
+ Coordinates activities or services with POA offices, VBA, and various other Veteran Service Providers.
+ Develops and executes a working plan/schedule for expenditure of state funds which supports travel.
+ Plan travel, schedule meetings/places for assistance visits throughout the state, make hotel reservations, schedule vehicle maintenance, submit travel requests, travel reimbursement forms, time sheets, and vehicle mileage reports monthly.
+ Complete all monthly ADMIN reports in a timely fashion.
Qualifications
KNOWLEDGE:
+ Knowledge of State/Federal Veterans Benefits.
+ Knowledge of interviewing/counseling.
+ Knowledge of public speaking/public affairs experience.
+ Knowledge of problem-solving/computer reports.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Social Services)
Experience:
0-1 year of progressive work experience (typically in Victim or Client Services)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Victim or Client Services)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
+ Must be able to sit for long periods.
+ Must be able to lift 25 pounds.
NOTES:
+ FLSA: Non-exempt
+ Please attach a DD214 with your application to be eligible for Veteran's points.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!
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