Job Summary

You will be responsible for providing existing clients like mainly pension funds etc. with our services like a quarterly reporting and answering to queries from clients, co-working with other sales team members etc.

Job Description

What is the opportunity?

As the Client Service & RFP Manager, you will be responsible for providing existing clients like mainly pension funds etc. with our services like a quarterly reporting and answering to queries from clients, co-working with other sales team members etc.

What will you do?

Producing reporting materials including some data etc.to submit to clientsOrganizing and coordinating all RFPs from clients and consulting companies etc. to expand our businesses co-working with other colleagues in not only Tokyo office but also other countries.Promptly recording and disseminating information on communications, meetings and calls with prospects and investors in the form of call memos.Acting in accordance with guidelines issued by Compliance and Legal with respect to selling only in Japan and ensuring all activities are conducted in compliance with regulatory and legal obligations.Ensuring that all marketing materials and other materials provided to investors are “clear, fair and not misleading” in compliance with local regulations and with guidelines set out by Compliance.Delivering a high standard of service and performance to investors.Co-operating with colleagues and promoting successful sales team/GBD performance.Personally reinforcing excellence across RBC BlueBay’s stated cultural values and standards both inside GBD/the firm and as a representative of RBC BlueBay in the market.

What do you need to succeed?

Must-have

Excellent attention to detail, and able to deliver within tight timescales.Ability to represent the firm with credibility, both internally and externally.Proactively build networks and relationships with stakeholders.Able to communicate in an honest and open way to establish rapport and build meaningful professional networks internally and externally to BlueBay.A lateral thinker. Able to identify opportunities for improvement (process and content) and collaborate with the broader team to implement.Excellent organisational skills and ability to manage a number of projects to tight timelines.Flexible to adapt to changing needs of the business.Business level of English is required.

What’s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesOpportunities to work with the best in the fieldAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés.  Please do not forward resumés to our employees, nor any other company location.  RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Active Learning, Adaptability, Communication, Customer Service, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Product Services, Time Management

Additional Job Details

Address:

TORANOMON 1-CHOME 23-1, 29TH FLOOR:MINATO CITY

City:

Minato City

Country:

Japan

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-30

Application Deadline:

2025-08-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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