**Responsibilities** • Carry out standard client service activities and handle simple client inquiries. • Maintain appointment calendars and reserve meeting rooms, following detailed instructions to arrange business meetings efficiently. • Greet clients (on incoming calls or in store) and engage them in conversation to build rapport. • Assess compliance with established standards and protocols for parts of routine inquiries. • Use standard office software to carry out basic formatting of letters, memoranda, and routine reports. **Skills** • Connect with clients to strengthen the relationship, meeting personal needs through positive client experiences. • Express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. • Deliver required services to clients to the required standards. • Communicate and articulate potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organizational needs.