ADP is hiring a Security Advocate!
Are you an eager security, client-service or communications professional who wants to learn what a wide scope security advocacy role across a global corporation has to offer? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Are you ready to join a company offering career advancement opportunities throughout your career journey?
Well, this may be the role for you. Ready to make your mark?
This is an ideal opportunity for a motivated, collaborative, service-focused, and curious individual who is interested in building a career in security or technology and client service.
The successful candidate will be eager to learn about the business, take on challenges, be a strong team player, and not afraid to try new things.
In this role, you will provide top-notch client service to internal and external clients. You will be one of the key security advocates responsible for various styles of client communications, advocacy and assurance.
You will also help maintain ADP’s security program as a market differentiator and support internal stakeholders in positioning ADP as a trusted HCM provider in the industry.
To thrive in this role, you must be comfortable working in a fast-paced environment. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy to understand.
What you’ll do:
What you can expect on a typical day
You will be responsible for responding to client inquiries in a professional, timely and respectful manner while providing top-notch service to solve problems. You will be a Security Subject Matter Expert! You’ll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you’ll work directly with client service, sales, and legal teams to address client security concerns and requests. You will be a problem solver! You are expected to think outside the box, identify creative solutions, collaborate with our Governance team on internal projects, and help drive efficiency across the organization. You will work with individuals across the company – down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.
What you’ll do:
What you can expect on a typical day
You will be responsible for responding to client inquiries in a professional, timely and respectful manner while providing top-notch service to solve problems. You will be a Security Subject Matter Expert! You’ll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you’ll work directly with client service, sales, and legal teams to address client security concerns and requests. You will be a problem solver! You are expected to think outside the box, identify creative solutions, collaborate with our Governance team on internal projects, and help drive efficiency across the organization. You will work with individuals across the company – down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.
TO SUCCEED IN THIS ROLE:
Curiosity to learn and an appetite for security and technology A passion for excellent client-service Strong relationship-building skills: you can easily communicate with senior stakeholders in a respectful and thoughtful manner, and you don’t shy away from challenges. Ability to work within a team across multiple time zones and on tight deadlines Flexibility to work on global assignments and special projects as needed A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experience and skills could include: 2-4 years of professional work experience in communications, client service, marketing, business, information technology, risk or security Ç Fluent in English and French Excellent communication skills, both written and oral.
Bonus points for these:
CISSP, CISA, CIPP, CRISC, CISM or any other security certifications are desirable, but not required Human Capital Management industry knowledge
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
#LI-FD1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.