Description We are looking for a dedicated Client Relations Specialist to join our team in Thomson, Georgia. In this role, you will play a vital part in delivering exceptional customer experiences while driving business growth. This position requires strong communication skills, attention to detail, and the ability to thrive in a collaborative environment. Responsibilities: • Respond promptly to customer inquiries regarding product offerings, quotes, availability, and production timelines to ensure satisfaction and clarity. • Understand and analyze customer needs to provide personalized solutions that align with their goals and business requirements. • Coordinate and schedule meetings with current and prospective customers to foster strong relationships. • Maintain thorough knowledge of product availability, usage, and pricing to confidently address customer questions and provide insightful recommendations. • Collaborate with the outside sales team to identify opportunities for expanding new and existing accounts, cultivating long-term partnerships. • Verify technical details with customers and/or regional sales managers, ensuring accurate order entry for seamless processing. • Create detailed production orders based on customer purchase orders and projected usage to align internal teams with customer needs. • Work closely with production staff to ensure timely availability and delivery of materials, maintaining high service standards. Requirements • Proficiency in CRM systems to manage customer interactions and data effectively. • Experience handling inbound and outbound calls, including addressing customer complaints and inquiries. • Strong skills in Microsoft Excel, including the use of formulas for data management. • Familiarity with billing functions and account management processes. • Demonstrated ability to assist customers and provide solutions with attention to detail. • Previous experience in sales or customer service roles, with a focus on building relationships. • Excellent communication and organizational skills to manage multiple tasks efficiently. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .