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As a Client Operations Specialist IV within Corporate and Investment Banking – Digital & Platform Services, you play a crucial role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the firm's responsible growth by anticipating new and emerging risks and applying your expert judgment to address real-world challenges that affect our company, customers, and communities. Our culture emphasizes innovative thinking, challenging the status quo, and aiming to be best-in-class.

Job Responsibilities

Work across varied specialized applications (internal and external) to conduct searches, gather data and record evidences, by identifying anomalies pertaining to political affiliations, negative media news, Sanction hits, etc.. Analyze and investigate alerts that are generated using standard policies, procedures and tools Work through the alerts on a daily basis to understand if there is a match to our clients and then raise the reviews to the Level 2 teams.  Substantiate an opinion and disposition with adequate documentation. Strive to maintain individual and team throughput and quality targets

Required qualifications, capabilities, and skills

Minimum 2 years experience in Client Screening or Know your Customer/Client Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments. Intermediate MS Office Skills Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines. Ability to work independently and multi-task in a fast paced environment. Has flexibility and willingness to accept new assignments and challenges in a rapidly changing environment Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation; Follow and promote a strong controls mindset Strong analytical ability and critical thinking. Ability to identify issues accurately and offer solutions Flexible to work in variable shifts (day/night) and on the weekends and holidays as per business requirement

 

Preferred qualifications, capabilities, and skills

A bachelor’s degree is preferably in finance or other related disciplines.

Internal Application Eligibility Requirements

TENURE: 

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

 

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines. 

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs.  Attaching your updated resume is encouraged. 

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.