San Antonio, TX, US
19 hours ago
Client Operations Support Specialist
Welcome page Returning Candidate? Log back in! Client Operations Support Specialist Job Locations US-TX-San Antonio Requisition ID 2025-1444196 Category (Portal Searching) Administrative Business Unit AUES Overview

Company Overview:

 

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

 

Job Description:

Job Description

Allied Universal® is hiring a Client Operations Support Specialist. The Client Operational Support Specialist is responsible for providing account-level back office support for recruiting, new hire onboarding functions, licensing, scheduling, and logistics support.

 

RESPONSIBILITIES:

Logistics and Procurement

Assist with logistics including ordering, cleaning, and distribution of equipment and uniforms; maintain an accurate inventory count to prevent lost equipment, and transportation of deliverance of equipment; ensure equipment is properly tagged and logged for tracking

Employee Orientation

Schedule and conduct New Employee Orientation sessions; administer and track compliance of any state required license training utilizing WinTeam compliance and ABI skill codes; distribute and collect union cards (in applicable locations); ensure completion of post-employment offer forms/activity (e.g., new hire onboarding paperwork); issue badges; instruction of basic pre-assignment training lessons and ongoing training including compliance tracking, reporting, and filing

Recruiting

Work closely with Regional Recruitment Manager to evaluate hiring needs and ensure recruiting activities support for branch hiring needs; utilize iCIMS recruiting software to process new applicants; schedule and interview prospective employees; attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis

Scheduling

Assist with building job orders into scheduling systems, ABI and WinTeam; schedule and confirm appropriate supervision and team members for each individual event; practice, promote, and ensure “Smart Scheduling” using ABI systemEnsure each position/event is scheduled with qualified and appropriately licensed personnelImmediately communicate with the Branch Manager any concerns such as: shortages, failure to schedule, personnel concerns, etc.

Other Administrative Responsibilities

Coordinate with Payroll to ensure changes are completed properly; respond to questions as neededAssist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice PresidentCoordinate with the Branch Manager the staffing needs for all upcoming events; utilizing work order forms for accuracy

QUALIFICATIONS (MUST HAVE):

High School diploma or equivalentMinimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experiencePrior work experience in a dynamic administrative environmentWork history must include:Excellent organizational skills that include the ability to multi-task and prioritize workStrong consultative, analytical, and problem-solving skillsAbility to communicate effectively with leadershipOutstanding oral and written communication skillsAble to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilitiesAble to focus and multi-task in an ever-changing environment; successfully handle stressful situations in a calm and professional mannerAble to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levelsHighly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related fieldPrior human resources, recruiting, scheduling or logistics experience in a service industry businessWork experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high volume setting

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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