Returning Candidate? Log back in! Client Onboarding Advisor - Pharmacy Network Implementation Location US- ID 2024-4011 Category Customer Service/Support Position Type Full-Time Remote Yes Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. Pay Range USD $65,686.20 - USD $79,140.00 /Yr. Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview

Due to growth, we are adding Client Onboarding Advisor - Pharmacy Network Management to our Pharmacy Network Operations department!

 

The Client Onboarding Advisor will play a key role during new client implementations to understand the client’s current processes, requirements and goals and will cross reference these to Navitus’ product offerings to strategize on how to meet the client’s needs. This individual is responsible for the creation and execution of onboarding plans created specifically for the client and will oversee the entire onboarding process end-to-end for their functional area. The Client Onboarding Advisor will act as a key member of the implementation team to ensure a positive, successful client and member experience in their transition to Navitus. The Client Onboarding Advisor may also act as a conduit between Navitus Sales, Proposals and Implementation teams and the designated functional area within Navitus to support and improve proposal language, preparedness and contractual compliance for new business opportunities and new clients.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

Act as the SME for pharmacy network operations throughout the onboarding process, providing guidance and clarity to both internal teams and clients.Understand and document client-specific requirements, workflows, and goals to ensure successful implementation.Review proposal documents and contracts to identify pharmacy network deliverables. Ensure these are properly scoped, resourced, and tracked.Present network operations, workflows, and limitations to clients to ensure transparency and alignment of expectations.Define and document requirements, process flows, reporting needs, and testing criteria for new functionality. Collaborate with technical teams to plan and deliver solutions.Proactively identify and escalate challenges or barriers to leadership to ensure timely resolution.Coordinate with the Government Programs team to validate compliance for any Medicare, Medicaid, or ACA Exchange-related services or deliverables.Provide regular updates to implementation and account management teams to ensure alignment and visibility.Lead the development of pharmacy network RFP responses, ensuring content is clear, professional, and up to date.Perform other duties as assigned to support successful client onboarding and network operationsOther duties as assigned Qualifications

What our team expects from you?

A bachelor's degree or equivalent experience in the field of PBM administration and/or Pharmacy industry requiredFive (5)+ years of healthcare, pharmacy and/or PBM industry experience preferredFunctional process management or technical application experience preferredParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

Top of the industry benefits for Health, Dental, and Vision insurance20 days paid time off4 weeks paid parental leave9 paid holidays401K company match of up to 5% - No vesting requirementAdoption Assistance ProgramFlexible Spending AccountEducational Assistance Plan and Professional Membership assistanceReferral Bonus Program – up to $750!

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

 

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