Client Onboard Analyst Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Client onboarding team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Key Responsibilities: + Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. + Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to) by providing response to Front Office (Associate Bankers, Bankers) and internal Operational Teams inquiries. + Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents. + Ensures all queries are dealt with in an efficient and timely manner. + Escalates urgent / risk issues through the appropriate escalation channels. + Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process. + Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function (e.g. participation in trainings, projects, conference calls, systems’ testing, etc.) Requirements: + Higher education - bachelor's degree is sufficient (preferred finance, economics). + Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills. + Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. + Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile. + 2-3 years’ experience in financial services preferred. + Proficient command of English – verbal and written. We offer: + Opportunity for professional development in the international and multicultural organization + Developing opportunities, challenging assignments and extensive training offering (e.g. including Udemy, Degreed) + Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program) + A chance to make a difference with various affinity networks and charity initiatives + Management supporting balanced and agile work(hybrid model i.e. 3 days per week from the office) ------------------------------------------------------ **Job Family Group:** Customer Service ------------------------------------------------------ **Job Family:** Institutional Client Onboarding ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.