Nectar 360 - Client Manager

Why join us

When you join Nectar360, you become part of a fully integrated loyalty, insights, and media services agency that owns and operates the UK's largest loyalty program, Nectar. Working closely with some of the country's biggest brands, we strive to build impactful relationships with their customers by utilising our rich transactional and lifestyle data. As a member of our team, you will have the opportunity to develop deep client relationships, deliver revenue across all Nectar360 solutions, and stay ahead of the curve in a competitive environment. We foster a culture of innovation, autonomy, and future thinking, where your contributions will make a significant impact. Join us and be part of a dynamic and forward-thinking organisation that is redefining customer engagement in the digital age.

 

What you'll do

Your primary responsibility will be to manage and develop key client relationships to drive revenue across all Nectar360 solutions in alignment with overall business targets. You will develop a deep understanding of the Nectar360 business, including insights and communication capabilities, as well as the clients' businesses to effectively manage relationships and share performance internally and externally. Your role will entail building strong relationships with clients, identifying revenue opportunities, and applying Nectar360 solutions that align with the clients' marketing and sales objectives. You will work closely with key contacts, manage project timelines and budgets, ensure timely delivery of results to clients, and provide recommendations for future investment based on campaign evaluations. Additionally, you will cultivate relationships with key personnel at Sainsbury's and relevant agencies, collaborate with internal teams, manage revenue generation from pipeline to conversion, and stay updated on industry trends and competitive threats to leverage opportunities. Your strong project management, communication, and presentation skills will be essential in driving success in this role.

 

Who you are

You are a highly skilled professional with a deep understanding of our business capabilities and a strong focus on delivering revenue across all Nectar360 solutions. With your extensive experience in client management and media sales, ideally within the retail or FMCG industries, you possess the knowledge and expertise to develop and nurture key client relationships. Your exceptional project management, communication, and presentation skills allow you to effectively support clients in their annual planning process, deliver results within budget and timelines, and provide valuable insights and recommendations for future investment. Your self-motivation, proactive approach, and ability to stay up to date on industry trends and competitive threats contribute to the ongoing success and growth of our business.

 

Essential Criteria

Evidence of managing a portfolio of key accounts and exceeding revenue targets Track record of delivering multi‑campaign programmes on time and within agreed budgets Ability to translate loyalty/insights data into client plans and produce pre/post campaign evaluations with quantified outcomes  Experience leading client meetings and presenting to senior stakeholders (client, retailer and agencies) 

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