Description The Client Management Consultant (CMC) is a vital entry-level position, serving as the primary point of contact for clients and ensuring a seamless, world-class experience. CMCs are responsible for managing client communications, coordinating flight logistics, and delivering exceptional service. Key Responsibilities -Deliver high-touch service via phone, email, and text -Gather and input flight itinerary details into internal systems -Coordinate with internal teams (Flight Planning, Flight Management) -Arrange catering and ground transportation -Resolve client issues with ownership and creativity -Communicate effectively with clients, vendors, and management -Perform additional duties and projects as assigned Top 5 Must-Have Skills -Exceptional communication skills -Customer service excellence -Multitasking and attention to detail -Emotional intelligence -Flexibility and adaptability Training Program Duration: 5 weeks Format: Classroom-style Schedule: Monday through Friday, typically 9:00 AM to 5:00 PM Focus Areas: Jet systems and tools Client communication protocols Flight booking and coordination processes Service standards and escalation procedures Skills Excellent Communication Skills, Emotional Intelligence, Customer Service Excellence, Multitasking & Attention to Detail, Flexibility & Adaptability, Proficiency in Microsoft Office, Ability to Handle Confidential Information, Creative Problem Solving, Team Collaboration, Adaptability to Change Additional Skills & Qualifications Ideal Candidate Profile -Bachelor’s degree preferred or 2+ years of customer service/call center experience -Aviation, hospitality, or luxury service experience is a plus -Passionate about service and eager to learn -Comfortable working nights, weekends, and holidays Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Quincy,MA. Application Deadline This position is anticipated to close on Sep 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.