At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job DescriptionJob Description Summary

Work with the TOS Architect team, configuration and Business Readiness to build and maintain the project scope analyzer. Partner with Portfolio Product Manager (PPM) to document and prioritize client journey roadmap Responsible for understanding solution variations (e.g. T2A) across platforms & portfolios & customer segments and make recommendations for process/ solution optimization. SME of client journey facilitating the PPM vision across all internal and external technologies Participate in vendor engagement/selection to provide consultation on journey impacts. Participate in analyzing large initiatives to identify all cross-client journey impacts Participate in evaluating incoming compliance findings to access journey impact to data, processes, technologies, etc. Act as a primary knowledge resource for questions/research coming from non-ICS tech teams Gather resource needs across client journey when needed for financial planning/funding requests Own High Level feature refinement for new work efforts impacting their client journey Partner with Business Readiness to document end-to-end feature acceptance criteria Responsible for knowing all the systems (internal & external) and teams involved in the end-to-end client journey to engage in refinement activities. Ensure a shared understanding of the Feature scope and requirements Provide product and problem definition to TLPMs and Business Readiness Own oversite of client journey’s technical delivery, updates documentation and acts as POC for status reporting and escalations (as needed) Partner with Business Readiness to acknowledge Feature-level Acceptance Criteria is met Attend team demos as client-journey initiatives progress and ask questions to ensure original vision is going to be met Update Journey documentation to support new data, technologies, functions, outcomes, process functions, that have changed as a result of a project, etc. 

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to eight years of related experience

Preferred Skills/Experience

- Understanding of the credit card life cycle and the client experience

- Previous product management experience

- Experience writing initiatives and refinement of features

- Agile background a plus

- Experience with tools such as Dragonboat, Jira, Figma, Visio, Confluence, Mural, Mainframe

- Expertise on the critical interdependencies among product model system elements that help and hinder performance
- Ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, and reusability 
- Strong communication skills and strategic thinking with understanding of upstream/downstream  
- Strong analytical and problem-solving skills  
- Knowledge of technical aspects of software products 
- Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds 

Location Expectations

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.