**Job Overview** Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients. **Essential Functions** + Learn how to provide day-to-day guidance and support to clients + Learn the technical skills necessary to answer client queries, maintain logs, and ensure follow-through + Develop interpersonal skills to build effective business relationships with defined clients + Gain an understanding of clients’ potential business needs + Acquire knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle + Provide support to other team members **Qualifications** + **Education:** Bachelor's Degree – _Ongoing_ + **Experience:** + Some related work experience – _Preferred_ + Experience in an IQVIA role – _Preferred_ + Pharmaceutical industry experience – _Preferred_ + **Technical Skills:** + Proficient in PC applications such as Excel and PowerPoint + **Communication:** + Ability to communicate effectively with various levels in the organization (written and oral) + **Analytical Skills:** + Ability to carry out some analysis and information gathering to resolve problems on routine matters IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled