**Introduction** Think and our Tier One events are one of our most important and productive marketing activities, playing a central role in positioning IBM and driving pipeline and revenue. The Client Experience Program Manager is essential for ensuring the successful execution of our strategic objectives at these events - ensuring IBM delivers the right content to the right audience with the most compelling experiences, while optimizing ROI on some of our most important marketing investments. **Your role and responsibilities** The client experience program manager is primarily responsible for: * Coordinating programming and experiences across Think flagship and ‘Think on Tour’ events, in additional to other strategic IBM tier one events. * Working collaboratively across marketing teams to align strategic objectives, design principles, event milestones and deadlines, and stakeholder requests to drive timely delivery of key Think objectives. **Required technical and professional expertise** * Excellent project management and organizational skills with a special focus on managing, moving, and meeting deadlines * Excellent communication skills; being able to pull together diverse data and information into distilled clear, relevant, and direct messages - especially for a diverse array of internal stakeholders * The ability to marry strategical planning for our Think content and experience with effective execution across multiple teams * The ability to drive work forward while working with ambiguity and a diverse set of stakeholder requests **Preferred technical and professional experience** * Strong stakeholder management abilities * Strong presentation skills (both in building and presenting for executivies) * Strong attention to details (and judgement around which details matter) IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.