Client Experience Coordinator
Elwood Staffing is hiring a Client Experience Coordinator in Longview, TX for a manufacturing company. Monday-Friday 8am-5pm $19.62-24.03/hr DOE!
Company Profile
This client is a manufacturing facility in Longview, TX!
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Client Experience Coordinator Details:
Temp-to-Hire position$19.62 to $24.03 /hourFull Time work availableFirst Shift (Monday through Friday from 08:00am to 05:00pm)Some overnight travel and weekend work requiredWorking some shows and events including setting up and breaking downServe as the first point of contact for customer inquiries, providing knowledgeable assistance and scheduling appointments in our CRM systemAddress and resolve concerns with a customer-first mindset, using creative problem-solving to deliver satisfying solutionsStay informed about our home improvement offerings, technologies, and services to confidently answer customer questions and provide accurate informationWork closely with sales and installation teams to ensure client needs are met and workflows remain seamlessAccurately document all customer touchpoints—including calls, appointments, feedback, and concerns—in our customer management softwareCollect feedback and relay it to appropriate departments to support product and service improvementsEnsure all appointments are confirmed within 24 hours and follow up on past customer meetings or missed connectionsParticipate in occasional trade shows, community events, and weekend promotions as neededAdditional duties to be assignedClient Experience Coordinator Qualifications:
Must have 2-3 years of experienceBilingual is highly desiredMust have reliable transportationMust have a valid drivers licenseMust have auto insuranceApplicant may be subject to a background checkApplicant may be subject to a Motor Vehicle ReportPre-employment drug screen is required as a condition of employment*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Longview, TX
414 W. Loop 281 Ste. 4
Longview, TX 75604
(903) 759-6681
longview.tx@elwoodstaffing.com
Qualifications*See above for qualifications
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