The Team:

The Omnichannel Customer Development & Client Relations Management (CDCRM) team is a newer, retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience. The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty. The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind experiences.

The Internship Program:

For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H!

As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.

The internship is scheduled for July - December 2026 and may be Full-Time or Part-Time to accommodate your academic schedule. 

All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located at 55 Madison Avenue in New York City. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.

About the Role:

Support the CX Team through the phases of planning, organizing and execution of events, including assisting with event briefs, e-vite briefs and event timelines  Assist with management of trackers and calendars  Support with post-event recaps and data collection  Conduct and compile competitive market research for events, activations, and services    Support with on-site event execution and pre-event prep work  Support with creative brainstorm for ideas in client experiences and hospitality  Help compile and write post event recaps to be submitted to internal communications/intranet Miscellaneous special projects for CRM  Administrative support for invoice processing, budget updates, etc. 

About You: 

Enrolled in an Associates, Bachelor’s, or Master’s Degree program Previous Internship Experience in Fashion or Luxury is a plus Ability to prioritize and multi-task in a highly complex work environment  Ability to take initiative and work independently at times  Ability to manage multiple projects and work assignments  Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information  Ability to deliver information in a clear, concise manner Time sensitive, accurate and highly dependable  Excel, PowerPoint, Microsoft Word, InDesign experience (a plus but not required)