Job Summary:

JOB DESCRIPTION – Client Development Manager - Music, Clubs & Festivals

Location: London, United Kingdom (Hybrid)

Division: Ticketmaster

Contract Terms: Fulltime, Permanent

JOB OVERVIEW

As a lead part of the sales team for the UK’s largest ticketing company this role will lead on generating new ticketing business targeting some of the foremost venues and live entertainment destinations in the UK.  

We are seeking a highly motivated and results-driven business developer to join our dynamic team. Strong candidates would bring a proven new business sales track record in live entertainment demonstrated against set targets and potentially in-venue experience. An outgoing personality will equip you to represent Ticketmaster at networking events and conferences and provide thought-leadership and speaking opportunities where appropriate

WHAT YOU WILL BE DOING

Client Engagement: Build and maintain strong relationships with key decision-makers at prospective clients, understanding their needs and presenting tailored ticketing solutions. Lead Generation and Prospecting: Identify and cultivate new business opportunities by researching and targeting potential clients in the live entertainment sector and cultivating long term relationships Product & Sales Strategy: Work with the Senior Director of Client Solutions to ensure exciting developments in our product roadmap and communicated to prospective clients and addressing their needs Contract Negotiation: Lead contract negotiations and commercial proposal modelling from initial contact through to closing, ensuring mutually beneficial agreements that secure long-term partnerships. Market Analysis: Stay abreast of industry trends, competitor activities, and market conditions to identify new opportunities and maintain a competitive edge. Collaboration: Work closely with the marketing, product development, and fan experience teams to ensure alignment and successful execution of sales strategies. Reporting and Forecasting: Manage prospects in Salesforce with prospect pipelines and sales forecasts.  

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Experience: Proven years of business development experience, preferably within the live entertainment or ticketing industry. Candidates may have experience at ticketing companies or venue side working with commercial partners.  Commercial Acumen: Proven commercial operator with ability to navigate complex deal structures and be able to interrogate RFPs and convert into deal calculators  Track Record: Proven success in generating leads, closing sales, and securing long-term contracts. Industry Knowledge: Deep understanding of the live entertainment landscape, including key players, market dynamics, and emerging trends. Sales Skills: Strong negotiation, presentation, and communication skills, with the ability to influence and persuade at all levels including in public forums at conferences and networking events  Strategic Thinking: Ability to think strategically and develop comprehensive sales plans that drive growth. Relationship Building: Excellent interpersonal skills and the ability to build lasting relationships with clients and internal teams. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions. Education: Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent is a plus. 

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid