Location: Beijing

Markets Securities Services (MSS)

Markets Securities Services enables our corporate and institutional clients to access financial markets and liquidity, unlock investment opportunities, manage risk and transact seamlessly. We do this by bringing together financing solutions; sales, trading and distribution across multiple asset classes; research; clearing and settlement; global and direct custody; and asset servicing. Our global network is combined with emerging markets leadership and specialist expertise, giving clients the confidence to go where the growth is and capture new opportunities.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Facilitate the end-to-end client change process from identification, prioritisation, requirements gathering, impact assessment, prioritization support, implementation planning and monitoring.Provide support for client throughout the delivery of client change requests and ensure progress/issues are clearly

communicated to the client.

Plan and control the change request delivery process across internal Securities Services (SSv) teams. Manage and ensure consistent approach for the change request process across platforms.Produce and track key Change MI and KPIs across all within the Client Change Management (CCM) team, reporting regularly and accurately, both to

clients and for internal status updates / risk management purposes.

Ensure consistent governance within the CCM team, via standard regular reporting, financial control, RAID management, stakeholder management, resource management and other applicable robust controls throughout the change request management cycle ensuring compliance with governance protocolsCollaborate with our clients and internal teams to ensure that changes being delivered are fit for purpose and ready for adoption into production.Build key relationships with internal SSv stakeholders, ensuring that CCM team are aware of the forward load/roadmap and have the necessary plans in place to assist with delivery of these within the agreed parameters of the project. Also, that these are shared and discussed with clients though change forums, to form part of strategic discussions and support their change agenda.Evolve and improve change request processes and refine the approaches, methods and tools used to deliver change to clients in an efficient and cost-effective manner. Continually develop own subject matter expertise in SSv Business Functions, Products, Systems Processes.Ensure compliance with all relevant internal instructions, internal control standards and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour. Challenge where best practice/behaviour is not evident, so that the team continues to improve and reduce/eliminate errors.Maintain an awareness of topical market initiatives and in particular changes to legislation in Financial Services.