Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Client Change Associate.

Principal Responsibilities

In this role you will

Facilitate the client change process from identification, requirements gathering, impact assessment, prioritization support, implementation planning and monitoringProvide support for client throughout the delivery of client change requests and ensure progress/issues are clearly communicated to the clienPlan and control the change request delivery process across internal Securities Services (SSv) teams. Manage and ensure consistent approach for the change request process across platformsCollaborate with our clients and internal teams to ensure that changes being delivered are fit for purpose and ready for adoption into productionBuild key relationships with internal SSv stakeholdersEvolve and improve change request processes and refine the approaches, methods and tools used to deliver change to clients in an efficient and cost-effective manner. Continually develop own subject matter expertise in SSv Business Functions, Products, Systems ProcessesEnsure compliance with all relevant internal instructions, internal control standards and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour Challenge where best practice/behaviour is not evident, so that the team continues to improve and reduce/eliminate errorsMaintain an awareness of topical market initiatives and in particular changes to legislation in Financial Services

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Client Change Associate.

Principal Responsibilities

In this role you will

Facilitate the client change process from identification, requirements gathering, impact assessment, prioritization support, implementation planning and monitoringProvide support for client throughout the delivery of client change requests and ensure progress/issues are clearly communicated to the clienPlan and control the change request delivery process across internal Securities Services (SSv) teams. Manage and ensure consistent approach for the change request process across platformsCollaborate with our clients and internal teams to ensure that changes being delivered are fit for purpose and ready for adoption into productionBuild key relationships with internal SSv stakeholdersEvolve and improve change request processes and refine the approaches, methods and tools used to deliver change to clients in an efficient and cost-effective manner. Continually develop own subject matter expertise in SSv Business Functions, Products, Systems ProcessesEnsure compliance with all relevant internal instructions, internal control standards and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour Challenge where best practice/behaviour is not evident, so that the team continues to improve and reduce/eliminate errorsMaintain an awareness of topical market initiatives and in particular changes to legislation in Financial Services

To be successful you will need

Relevant experience in Securities ServicesExceptional communication skills – both written and verbalA solid understanding of business change techniques including the application of industry-standard methodologies, techniques, and scenario planningExperience in managing relationships with senior stakeholders including Client or other external partiesExperience in project management approaches, tools and phases of the project lifecycleProven ability to prioritise competing demands with strong analytic and decision-making abilitiesMust be a team player and able to work with and through others

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

To be successful you will need

Relevant experience in Securities ServicesExceptional communication skills – both written and verbalA solid understanding of business change techniques including the application of industry-standard methodologies, techniques, and scenario planningExperience in managing relationships with senior stakeholders including Client or other external partiesExperience in project management approaches, tools and phases of the project lifecycleProven ability to prioritise competing demands with strong analytic and decision-making abilitiesMust be a team player and able to work with and through others

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.