Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Responsibilities This role involves greeting clients, processing pets, handling payments, and managing communication through phone calls and emails The receptionist plays a crucial role in maintaining a clean waiting area and documenting client information accurately within the business operations software Greet clients and provide an excellent client experience Process incoming and outgoing pets and handle payments Answer phone calls, screen for service needs, and schedule appointments Handle incoming and outgoing mail and email communications Monitor the cleanliness of the client waiting area Document and maintain client information and service data in business operations software

Job description About the position

The Veterinary Receptionist at NVA is responsible for providing excellent client service in a veterinary setting. This role involves greeting clients, processing pets, handling payments, and managing communication through phone calls and emails. The receptionist plays a crucial role in maintaining a clean waiting area and documenting client information accurately within the business operations software.

Responsibilities
• Greet clients and provide an excellent client experience.
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• Process incoming and outgoing pets and handle payments.
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• Answer phone calls, screen for service needs, and schedule appointments.
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• Handle incoming and outgoing mail and email communications.
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• Monitor the cleanliness of the client waiting area.
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• Document and maintain client information and service data in business operations software.
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• Escalate complex matters to senior staff.

Requirements

• Entry-level position requiring under 1 year of experience Accepting applications through June 2025 (Potential for start date prior to June)
Starting Wage: $19-$20 per hour dependent on experience