Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Client 360, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
 Job responsibilitiesPartners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Builds a deep understanding for how JPMorgan engages our  extensive client base, including go-to-market strategies, relationship management priorities, and business development.  Plays a leading role in delivering a transformational new solution within JPMorgan that will influence how we engage our customers and drive business globally.  Collaborates closely with cross-functional teams to help shape the future of our products and ongoing successDrives customer-centric product development which translate business needs into tech / data requirements, ,and user storiesPartners with Product Managers to identify new product opportunities that reflect the needs of JPMorgan’s customers and the market through user research and discovery.  Partners with data scientists to derive business insights using data analytics (e.g. Alteryx, Graph) and forward-looking AI/ML capabilities. Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyAbility to communicate effectively and confidently with various stakeholder groups.Outstanding judgment, organizational skills, and attention to detail ability.Knowledge of JPMorgan Chase's business landscape with an understanding of how Corporate and Investment Banking engages clients with a broad set of products and services. Interest in the product development lifecycle, including performing product discovery and requirement definition with a customer-centric mindset, along with data analytics and data literacy. Track record of demonstrating a high level of personal initiative, achieving challenging goals, and demonstrating entrepreneurial leadership. Demonstrated experience managing multiple project work streams. Strong written and verbal communication skills, with the ability to articulate complex ideas clearly and effectively to a variety of audiences.