Cleaning Team Leader (6 Month FTC)
Crawley - Full Time (Travel across South East required)

We're looking for a Cleaning Team Leader who will manage a team of Cleaning professionals, alongside delivering adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks. 

What are the main responsibilities: 

You will effectively managing and ensure excellent service delivery to various client contracts over an agreed geographical area whilst leading a mid-sized team of Cleaners making sure they are achieving agreed KPIs. You will also:

Conduct monthly cleaning audits across the contract aligning with KPIs and SLAs Build relationships and rapport with contract clients, Conduct line manager duties including regular 1-2-1s, review any HR concerns and general line management work Hold great customer service skills to liaise with clients effectively

What do you need?

You will have proven experience as a people leader within the soft services or cleaning industry, ideally across multiple sites. Holding a full UK Driving License is a must due to the nature of the job. You'll also have:

Excellent customer service with good communication skills and a good understanding of written and verbal English A Health and Safety IOSH qualification Knowledge of the Cleaning Standards  Ability to work a time sensitive environment