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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Cleaning Supervisor Facilities CoordinatorJob Summary

Supervise 3rd shift union workforce managing sanitation and housekeeping operations. Ensure high-level service delivery through team management, compliance oversight, safety standards, and continuous improvement initiatives while supporting budget tracking and client satisfaction. Reports to Housekeeping Manager.

Key Responsibilities

Team Leadership & Operations

Supervise 3rd shift union workforce in sanitation and housekeeping processesCoordinate employee PTO/vacation scheduling and coverage managementManage Team Concept Cleaning Program, conference room setups, and employee development

Compliance & Safety Management

Ensure 100% employee safety training compliance and maintain safety standardsManage OSHA, state, and local regulatory compliance requirementsOversee HAZMAT and environmental compliance initiatives, emergency response cleanup programs

Business Process & Client Management

Support budget tracking, cost-saving initiatives, and KPI performance metricsManage Client Business Process Management Program and customer satisfaction surveysImplement continuous improvement initiatives for housekeeping operations

Building Systems & Communication

Coordinate security, building utilities, life/safety systems, and evacuation plansProvide superior customer service and collaborate effectively with teams for service deliveryCommunicate professionally with clients, management, and team membersRequired Qualifications

Education & Experience

High School diploma or equivalent2+ years experience with housekeeping processes and operationsExperience supervising union workforce or similar team environments

Core Competencies

Strong verbal, written, and interpersonal communication skillsSuperior customer service skills and service orientationAbility to maintain professionalism under stressful situationsStrong organizational skills and collaborative working style

Management & Technical Skills

Ability to plan and manage work under time constraints with effective schedulingAbility to multitask and work without direct supervisionProficient in MS Office Suite for reporting and communicationUnderstanding of safety compliance, regulatory requirements, and cleaning processesPreferred Qualifications

Education & Certification

Associate degree in Business Administration, Facilities Management, or related fieldProfessional certification in housekeeping management or facilities operationsSafety certifications (OSHA 10/30, hazmat training)

Specialized Experience

Experience with union workforce management and labor relationsKnowledge of building systems including security, utilities, and life/safety systemsExperience with budget management, cost-saving initiatives, and KPI trackingBackground in environmental compliance and waste management programs

Leadership & Technical Knowledge

Supervisory experience in facilities or housekeeping environmentsExperience with emergency response procedures and cleanup protocolsUnderstanding of energy conservation and environmental initiativesExperience with client satisfaction surveys and continuous improvement programsWorking Conditions

3rd shift position in industrial facility environment with exposure to cleaning chemicals, equipment, and varying temperatures. Requires flexibility for emergency response and coordination with multiple shifts. Involves supervisory responsibilities and hands-on operational support as needed.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site –Pontiac, MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.