Repwest Insurance is seeking a Property Damage Claims Supervisor to lead a team of adjusters in resolving property damage claims. This is an in office position in Phoenix, AZ.
As a Supervisor, you will lead a team of Claim Adjusters to resolve claims within company and department of insurance guidelines while providing quality customer service.
Responsibilities include but are not limited to:
Training adjusters on policies, procedures and desk management.
Completing daily file reviews to ensure procedures are being followed and to provide direction to adjusters on claim resolution.
Review and approval of payments and denial letters.
Provide coaching and direction to adjusters to ensure productivity, quality and timeliness.
Address complaints and develop resolutions.
Compose written responses to official complaints filed through entities such as Department of Insurance and Better Business Bureau.
Establish and communicate performance standards, monitor performance through appropriate reviews, and utilize management reports to identify performance trends.
Review and correct timecards for adjusters.
Requirements:
4 years handling and/or supervising auto liability claims
Excellent verbal and written communication skills
Strong leadership, interpersonal and time management skills
Basic computer skills, ability to utilize Microsoft Excel spreadsheets
Must obtain an Arizona adjuster license within 30 days of employment
Must be able to work in office a minimum of 8 hours per day, Monday through Friday
U-Haul/Repwest Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.