If you want to be part of an integral and progressive industry, consider a position with the industry leader: C. H. Robinson. This individual will be responsible for entering, overseeing and helping to resolve the cargo claims filed by customers of C. H. Robinson. The position requires the individual to work with a number of different C. H. Robinson network offices to assist in the resolution of claims that have been filed or amicably resolve situations in which product is damaged during transit. This position will begin with in-office training each day, transitioning to a hybrid schedule with one in-office day per week. **Responsibilities:** + Acts as liaison between corporate and network offices to facilitate the gathering of information that will allow proper response to claim losses and legal documents. + Processes new claims and disseminates the claims to the appropriate insurance carrier. + Monitor and respond professionally and with a customer service mindset to email and voicemail + Ability to help resolve daily problems that arise and bring the issue to a resolution. + Identifies exposures to the company and escalates accordingly on pending claims and litigation that may have an adverse impact on financials. + Assist customers in making arrangements with carrier to return goods and schedule inspections. This involved coordination and communications with management, employees and agents. + Ability to build a working relationship with customers, carrier, insurance companies and the office network. + Responsible to maintain excellent task maintenance in order to have proper follow up on each claim. **Required Qualifications:** + High School diploma or GED equivalent required, Associates degree or higher preferred + Strong problem solving and decision making abilities + Quick learner who is successful at multi-tasking + Team player who can also produce independent results + Possesses strong detail orientation + Strong customer service focus + Solutions focus mindset as this role will be providing answers to the CH Robinson network, customers and carriers on assigned cargo claims portfolio + Transportation background is a plus **Preferred Qualifications:** + Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $16.88 - $24.62 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Two medical plans (including a High Deductible Health Plan) + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid and floating holidays + Paid time off (PTO) + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .