Job description / Role Job Type
Full Time Job Location
Cairo, Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Healthcare Company Industry
Insurance The claims quality & support specialist

Responsible for activities concerned with review and inspection to apply quality standards for operational claim processes and adjudication.

What you do Prepare concise documentation and audit reports, including recommendations to claims management for improvements with corrective action plans; Audit, assess, and monitor providers and payers, to include but not limited to physicians, inpatient, outpatient, ancillary, behavioral healthcare, laboratory, etc. medical records, and independently code and abstract; Analyze inpatient and outpatient medical records using most current International Classification of Diseases (ICD-9/ICD-10), Current Procedural Terminology (CPT), Health Care Common Procedure Coding System (HCPCS), Universal Billing (UB) and other codes, regulatory and contractual requirements, and generally accepted coding practices; Verify and validate claims documents received through multiple channels to rule out possibility of documentation/coding errors or other inconsistencies that may occur in case of suspected fraud and abuse cases; Special focus and priority will be given to regulatory audit requirements, reports and findings; A summary of findings will be issued on a monthly basis through a report, including recommendations on changes to be made, aligned with the claims quality manager; Any other task required by the manager, within the scope of audit and claims support.
What you bring Bachelor's degree (medical degree or nursing); Minimum 5 years' experience from providers/TPAs in processing/adjusting claims (e.g. ICD-9/10, CPT, HCPCS) or minimum 3 years' auditing experience; Demonstrated understanding of medical claims processes and procedures, and ability to recognize and interpret variances; Legally permitted to work in the country of operations; Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills; Problem solving skills; Analytical skills; Decision making skills; Ability to work in a team environment; Knowledge of applicable quality standards; Excellent time management skills; Follow-up technicalities; Effective verbal, listening and writing communication skills; Stress management skills.
What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.

Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

About the Company

With over 159,000 employees from 172 nationalities across more than 70 countries, we are one of the world's most trusted insurance and asset management companies. We offer a broad range of products and services in property/casualty insurance, life/health insurance, and asset management. We have our largest operational presence in Europe, and our parent company, Allianz SE, is headquartered in Munich, Germany. From jobs in Actuarial, Business and IT to Inhouse Consulting and Investment Management - your opportunities are endless!

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