Claims Property Adjuster

Job Duties

Conduct phone investigations to determine coverage and damages. Identify and obtain statements from insureds, vendors, and witnesses. Responsible for maintaining proper activities and service levels.Communicate and interact with a variety of individuals, including members, insureds and claimants. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address common coverage issues.Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage.Coordinate with internal and external departments as required.May attend and participate in legal proceedings.Respond quickly to insured needs and problems.

Qualifications

Bachelors Equivalent combination of education and experience1-3 years Prior claims handling experience. Required4-6 years Property claims handling experience PreferredWorking knowledge of claims administration best practices and procedures.General knowledge of fault assessment, negligence and subrogation principles desired.Working knowledge of Microsoft Office suite, general computer software and claims software.Moderate organization and planning recognition skills required.Moderate oral and written communication skills required.Moderate interpersonal skills required.Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State RequiredAn insurance/claims adjuster license may be required for claims administration in specific states.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer