Description We are looking for an experienced Claims Manager to lead and oversee claims operations within our organization. This role requires a strong background in claims management and team supervision, with a focus on ensuring efficient workflows and high-quality results. Located in Trevose, Pennsylvania, this position offers the opportunity to collaborate with cross-functional teams and drive process improvements. Responsibilities: • Lead and manage a team of claims specialists, assigning tasks, monitoring productivity, and providing coaching to ensure optimal performance. • Evaluate and streamline workflow processes to enhance efficiency and maintain quality standards. • Address personnel matters including performance evaluations, career development planning, and managing employee relations. • Conduct root cause analyses and trend reviews to identify and resolve data errors within operational systems. • Serve as the primary liaison between the claims department and other business units to ensure smooth communication and collaboration. • Partner with operational teams to refine claims processing workflows and improve overall system efficiency. • Utilize advanced skills in Microsoft Office tools such as Excel, Word, Access, Visio, and PowerPoint to support reporting and analysis. • Provide guidance and training to team members, fostering their attention to detail and ensuring alignment with organizational goals. • Monitor and analyze performance metrics to identify opportunities for improvement and implement corrective actions. Requirements • Bachelor’s degree preferred, with a minimum of five years of experience in claims management. • Proven experience in supervising teams and managing employee performance effectively. • Strong analytical skills, with the ability to perform root cause analysis and interpret trends. • Proficiency in Microsoft Office Suite, including Excel, Word, Access, Visio, and PowerPoint. • Solid understanding of medical claims processes and related workflows. • Excellent communication skills, with the ability to collaborate across departments and business units. • Demonstrated ability to manage multiple tasks and prioritize workloads in a fast-paced environment. • Commitment to fostering a positive and productive team culture. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .