We are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Lisbon. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Claims Advocacy team is dedicated to managing complex claims with a focus on providing exceptional service and strategic solutions to our clients. You will be part of a dynamic team that collaborates closely to ensure efficient claims resolution and client satisfaction.

We will count on you to:

Conduct detailed analysis of complex claims, identifying unique case characteristics.Collaborate with clients, insurers, and experts to optimize claims outcomes.Develop and implement effective strategies for claims resolution.Maintain accurate and up-to-date records of all claims processes and documentation.Provide specialized advice and support throughout the claims process.

What you need to have:

Bachelor's degree, preferably in Law or Management.Professional experience in claims management.Proficient in written and spoken English.Strong analytical and problem-solving skills.Excellent communication and negotiation skills.Autonomy, proactivity, and a sense of responsibility.Proficient in computer tools from a user perspective (MS Office).

What makes you stand out?

Experience in the areas of Property Damage, Business Interruption, Liability, Cyber, D&O.Good time management with task prioritization.Strong sense of urgency with excellent customer service orientation.Knowledge of Spanish (preferred).

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.