Job Description

Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with  the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral , death, disability, dread disease and retrenchment claims

Hello Future Commercial Claims Handler

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Short term insurance you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

Administrate Short Term Commercial, Motor and Non Motor Claims.Manage the claim from the claim registration to finalization.Be customer centric.Manage your time to ensure all short-term commercial claims are attended to in set turnaround times.Manage customer and supplier complaintsPay attention to details,Apply your knowledge and experience to complex commercial claims

You will be an ideal candidate if you have:

Have a certificate or Full insurance credits in Short Term InsuranceHave 3-5 years' experience in a claims call center environment, of which 2-3 years ideally in a commercial Claims.Experience in working with Brokers and insurers directly

You will have access to:

Opportunities to network and collaborate.A challenging working environmentOpportunities to innovate.

We can be a match if you are:

Adaptable and curiousAnalyse complex data setsThrive in a collaborative environment.Have a strong sense of accountabilityExcel in attention to detail

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

#post

#fnb

#LI-AW1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29/08/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.