Description

Job Title: Claims Analyst

(Remote, USA)

 

Pay Range: $52,014 - $73,860

 

Savers Benefits

Geographic & job eligibility rules may apply 

  

Healthcare Plans  

Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)  

 

Paid Time Off

Sick PayVacation Pay - Approximately 2 weeks6 paid holidays plus 1 to 2 additional floating holidays

 

 Team member discounts 

Up to 50% off store merchandise  

 

Flexible spending accounts  

Use pre-tax dollars for eligible health and day care expenses  

 

Employee Assistance Program (EAP)  

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

 

Retirement Plan

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

 

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan 

 

 Additional Benefits 

Annual BonusPerformance Merit Increases  Disability Insurance  Parental Leave    

 

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

 

What you can expect:

The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

 

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

 

What you’ll be working on:

The Claims Analyst supports Saver’s risk mitigation strategy by conducting initial investigation and data collection on claims and working with TPA’s to defend claims and finalize claims.  Analyzes claims to determine appropriate reserving/settlement values and seek approval from management.  This position reports to the Sr. Workers Compensation and Claims Manager.
 

Reviews and manages the adjusting of workers compensation, liability, auto and property claims including investigation, developing and managing case plans and settlements within established authorityParticipates in claim reviews and audits. Works with third party administrators to ensure claims are processed within established guidelines and within the law.Prepares and distributes claim reports and metrics from the Savers risk management information system (RMIS).Assists with training and support to team members on claim procedures and other safety-related strategies to reduce the frequency and cost of claims.Support the claim cost allocation systemsSupport the insurance renewal underwriting process.Assists in managing the certificate of insurance program.Perform administrative support functions as neededAssist in reducing our TCOR (Total Cost of Risk) by pursuing cost recoveries/subrogation for all lines of coverageGeneral understanding of the financial impact of claims on insurance premiums and cash flowBack-up for the Enterprise Risk Specialist position

 

What you have:

 

Required Knowledge, Skills, and Abilities

Working knowledge of insurance claims handling proceduresWorking knowledge of federal, state and provincial laws and statutes that affect claims handling.Familiar with the evidence collection processWorking knowledge of company policies and proceduresWorking knowledge of Microsoft Office including Word, Excel, Access, Power Point, and OutlookDemonstrated planning and organization skillsDemonstrated customer service skillsAbility to set priorities, meet deadlines and multi-task with minimal supervisionAbility to communicate orally and in writing Ability to work independently and as part of a teamAbility to maintain confidentiality of all information
 

Minimum Required Education, Training and Experience

Bachelor’s degree in Risk Management, Loss Control, Safety & Health, Business, Human Resources or related field; or a combination of education and experience that yields the required knowledge, skills and abilities2+ years’ experience in investigation and data collection and claim processesExperience in utilizing a RMIS systemPrefer: 2+ years’ experience with multi-state or multi-province companyPrefer:  Certification as an Associate in Claims handling (AIC) or other insurance designation

 

FLSA: Exempt

 

Travel: 10% or less

 

Work Type/Location: Remote, USA

 

Savers is an E-Verify employer