Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.
Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI
Summary: Arrow Electronics is looking for a Citrix Sales Program Analyst to join our team in Guadalajara! This position will support the growth, optimization, and day-to-day operations of the Citrix partner program. The role is ideal for a detail oriented, analytical professional who is passionate about process improvement and leveraging data to enhance partner engagement and program performance.
Key Responsibilities
Program Support & Coordination
Assist in the administration and execution of the partner programs
Maintain up to date partner records and performance data in the CRM and program management tools
Data Analysis & Reporting
Gather, track, and analyze partner performance metrics against program KPI’s
Create regular reports and dashboards for internal stakeholders to support strategic decision making
Identify trends, gaps, and opportunities to improve partner engagement and sales performance
Relationship Management
Serve as first point of contact for partner inquiries, escalating issues as appropriate
Collaborate with internal teams (sales/marketing/operations/product) to ensure partners have the resources necessary for success
Process & Program Improvement
Research industry trends, competitor programs, and best practices to recommend enhancements
Contribute to documentation and training materials for both internal teams and partners
Preferred skills/experience
Strong analytical skills with the ability to interpret and present data clearly
Experience in channel/partner programs or account management
Experience with business intelligence or reporting tools such as Power BI
Benefits:
CNSS (National Social Security Fund).
CIMR (Moroccan Inter-Professional Retirement)
Private health insurance.
Hybrid working model
#LI-JC1 #LI-HYBRID
Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Sales