**Position:** Citrix Sales Program Analyst **Job Description:** **_Arrow’s enterprise computing solutions (ECS)_** _business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets._ _Find out more about us in this video:_ _https://www.youtube.com/watch?v=n5Za\_pHRbzI_ **Summary** : Arrow Electronics is looking for a Citrix Sales Program Analyst to join our team in Guadalajara! This position will support the growth, optimization, and day-to-day operations of the Citrix partner program. The role is ideal for a detail oriented, analytical professional who is passionate about process improvement and leveraging data to enhance partner engagement and program performance. **Key Responsibilities** **Program Support & Coordination** + Assist in the administration and execution of the partner programs + Maintain up to date partner records and performance data in the CRM and program management tools **Data Analysis & Reporting** + Gather, track, and analyze partner performance metrics against program KPI’s + Create regular reports and dashboards for internal stakeholders to support strategic decision making + Identify trends, gaps, and opportunities to improve partner engagement and sales performance **Relationship Management** + Serve as first point of contact for partner inquiries, escalating issues as appropriate + Collaborate with internal teams (sales/marketing/operations/product) to ensure partners have the resources necessary for success **Process & Program Improvement** + Research industry trends, competitor programs, and best practices to recommend enhancements + Contribute to documentation and training materials for both internal teams and partners **Preferred skills/experience** + Strong analytical skills with the ability to interpret and present data clearly + Experience in channel/partner programs or account management + Experience with business intelligence or reporting tools such as Power BI **Benefits:** + CNSS (National Social Security Fund). + CIMR (Moroccan Inter-Professional Retirement) + Private health insurance. + Hybrid working model \#LI-JC1 #LI-HYBRID **Location:** MA-Casablanca, Morocco (Boulevard Al Quods) **Time Type:** Full time **Job Category:** Sales Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.