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Job Description: Circle Head - Technical Equipment & Manpower

Position Overview

The Circle Head is responsible for managing technical equipment operations and technical manpower across an entire state territory, ensuring optimal resource allocation, operational efficiency, and service delivery standards. This senior leadership role oversees multiple districts/regions within the state and reports to regional or national leadership.

Key Responsibilities

Strategic Leadership

Develop and implement state-wide technical operations strategy aligned with organizational objectives

Oversee budget planning and resource allocation for technical equipment and personnel across the state

Establish performance metrics and KPIs for technical operations and manpower utilization

Drive continuous improvement initiatives to enhance operational efficiency and service quality

Technical Equipment Management

Ensure optimal deployment, maintenance, and lifecycle management of technical equipment across all state locations

Oversee equipment procurement, installation, and commissioning processes

Implement preventive maintenance programs and ensure compliance with safety standards

Monitor equipment performance metrics and coordinate upgrades or replacements as needed

Manage vendor relationships and service contracts for technical equipment

Manpower Management

Lead recruitment, training, and development of technical personnel across the state

Establish workforce planning strategies to meet operational demands

Implement performance management systems and career development programs

Ensure adequate staffing levels and skill distribution across all state locations

Foster a culture of technical excellence and continuous learning

Operations Excellence

Monitor and ensure service level agreements (SLAs) are met across all state operations

Coordinate with district/regional managers to optimize resource utilization

Implement standardized processes and best practices across all locations

Ensure compliance with regulatory requirements and company policies

Manage escalations and resolve complex technical or operational issues

Stakeholder Management

Interface with senior leadership, government bodies, and key customers as required

Collaborate with other functional heads to ensure integrated service delivery

Represent the organization in industry forums and technical committees

Build and maintain relationships with key suppliers and technology partners

Required Qualifications

Education & Experience

Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field)

Master's degree in Engineering Management, MBA, or equivalent preferred

12-15 years of progressive experience in technical operations management

Minimum 5 years in senior leadership roles managing large teams and multi-location operations

Proven track record in managing technical equipment and skilled workforce

Technical Competencies

Deep understanding of technical equipment operations, maintenance, and lifecycle management

Strong knowledge of industry standards, safety protocols, and regulatory requirements

Proficiency in resource planning and optimization methodologies

Experience with enterprise resource planning (ERP) and workforce management systems

Knowledge of emerging technologies and digital transformation initiatives

Leadership & Management Skills

Proven ability to lead and motivate large, geographically dispersed teams

Strong strategic thinking and business acumen

Excellent communication and presentation skills

Change management and organizational development experience

Crisis management and problem-solving capabilities

Personal Attributes

Results-oriented with strong accountability mindset

Adaptable to changing business requirements and market conditions

Strong analytical and decision-making abilities

Cultural sensitivity and ability to work in diverse environments

Willingness to travel extensively within the state territory

Key Performance Indicators

Equipment uptime and availability metrics

Service quality and customer satisfaction scores

Manpower productivity and utilization rates

Budget adherence and cost optimization achievements

Safety incident rates and compliance scores

Employee engagement and retention metrics

Reporting Structure

Reports to: Regional Director/VP Operations

Direct Reports: District/Area Technical Managers, State Technical Specialists, Administrative Staff

Matrix Relationships: HR, Finance, Procurement, Quality teams

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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